The birth of social media sites and the continuing popularity of email paved the way for the introduction of new business tools that improve communication. The latest telephone system is very much a crucial toll in today’s business communications. So, which of these systems give you the best value for your money? Let’s check out the two major telephone systems.
Landline Business Phone Systems
PSTN stands for public switched telephone network. It’s an analog-based system which is a common fixture in small enterprises. It does not need an internet connection as it uses the old-school copper wires. Its benefit? Over the years, this system has proven to be very reliable. This system have been existing for decades and there are a lot of companies which can cater to various business sizes. This system’s biggest advantage is familiarity. Since most people know how to operate a landline phone, a lot of offices prefer to use it. Using PSTN systems doesn’t need training, which many consider as a cost-saving solution.
But using landline phones come with several drawbacks. Its maintenance can be expensive over time as the upkeep of a private office exchange equipment. You might also need to request for on-site appointments when you need to troubleshoot the VOIP Telephony UAE system. It also doesn’t have the innovative functionality of a VoIP.
Voice-over Internet Protocol (VoIP)
The strongest competition for landline systems is VoIP systems, which come with advanced features that a landline doesn’t have. VoIP systems give small businesses a chance to use a communication system that only big companies can afford before.
There are several features that differentiate the VoIP from a landline. With a IP Phone System, you can queue calls, conduct conference calls and make video messages and instant messages. More features include an interactive voice response system, unified messaging, send-to-email voicemail software and conversion of desktops into virtual phones. It is worth noting that these are standard features of a VoIP and does not incur any additional costs.
While there are a lot of great features, there are also drawbacks with a VoIP system. First, it requires a high-speed internet connection so it can function properly. But this can be overlooked as most businesses really need a god internet connection. The bigger problem is the reliance of the system to an internet connection. If your connection is down, your phone is down, too, except when you are using a Call Continuity feature that instantly diverts your calls to another number when your service is down. It may solve the problem but you have to pay for an additional charge to avail it.
the choose phone systems blog 